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Support Manifesto

Support Manifesto
Our values are guiding principles to provide support. We will follow values while providing you the support.
  • Honest and clear advice devoid of exaggeration
  • We believe in delivering what we promised and listen attentively to all our client's concerns
  • We believe in delivering what we promised and listen attentively to all our client's concerns
  • We will resolve your issues in a reasonable time frame and will also admit when we made mistake.
  • We will treat our client with respect, dignity, care, and compassion at all times.
  • Be sensitive towards and respect own’s as well as other’s Time
  • Utmost transparency and respect for colleagues
  • We will never share any information about any client without their permission.
  • We will empower our team to solve the customer's issues at the point it occurs.
  • When we decide to change something in our policy/Terms Condition ( Raise or Lower our prices, Alter our working hours, Add or drop any feature in product) we will tell you in advance in a very public way
  • We will not fill your email inbox with marketing material which you don't want to see. We will make it easy for you to provide opt in or opt out information that we send.
  • We will build a positive team and family spirit with the customer.
  • We will build customer focused culture where everyone knows what to expert and is constantly delighted.
  • Readiness and pro-activeness in helping customers - even during odd times or situations

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